Randy Armstrong

Randy Armstrong is an experienced professional in customer support and technical product management, currently serving as Senior Manager of Customer Support at Kinaxis since May 2018. Previously, Randy held various roles at Quest Software from September 2008 to May 2018, including Technical Product Specialist, where responsibilities encompassed enterprise-level software support, team training, and collaboration with product management. Randy's expertise also includes conducting service request reviews, assisting with technical challenges, and contributing to the product roadmap based on customer feedback. Prior experience as a Senior Consultant at Keane and a solid educational background in Computer Network Technology and Information Technology Systems Management from Nova Scotia Community College further enhance Randy's qualifications in the field.