Customer Support and Success
About
The Customer Support and Success team at Kinaxis is dedicated to ensuring clients maximize the value of the company's SaaS solutions. This team provides expert guidance and support throughout the customer journey, from onboarding to ongoing assistance, while also focusing on customer satisfaction, retention, and renewal processes. By fostering strong relationships and proactively addressing client needs, they help drive successful outcomes in supply chain operations.
Team members
Abdul Rehman Kabani
Manager, Customer Support
Colm Phelan
Vp, Global Customer Support
Dale Burnett
Director, Global Customer Care...
Issa Gutiérrez
Delivery Manager
Jordan Kramil
Renewal Manager
Marius Nuna
Delivery Manager
Michael Mauger
Chief Customer Success Officer
Michelle Hinkle
Delivery Manager
Randy Armstrong
Senior Manager, Customer Suppo...
Rhythm Damania
Customer Support Manager