King + Cross Companies
Bob Richter has a diverse work experience spanning over two decades. Bob started their career at AT&T in 2002, where they held various leadership roles such as Director of AT&T Enhanced Client Services and Director of AT&T Global Project Management. In these positions, they managed teams and oversaw the implementation of complex network services, focusing on delivering superior customer experiences.
In 2015, Bob joined AT&T Services Inc. as the Director of AT&T Business Operations - Service Management. Here, they led a team of Universal Service Executive managers, ensuring the seamless delivery of service and project management for large business customers.
Bob retired from AT&T in 2018 but continued to contribute by mentoring young professionals and serving on community boards. Bob then worked as a Sales Associate at The Home Depot in the Millwork Department, where they prioritized exceptional customer service.
In 2020, Bob joined King+Cross Companies as their IT Lead, overseeing the IT and Telecom infrastructure. Bob also served as the Director of Operations and IT Lead for the parent corporation, King+Cross Companies, Inc.
Throughout their career, Bob has consistently demonstrated a commitment to delivering exceptional service and creating a positive customer experience.
Bob Richter attended Kennesaw State University from 1985 to 1989, where they obtained a degree in Business Administration (B.B.A.) with a focus on Business/Managerial Economics. In 2015, they obtained the Six Sigma Orange and Green Belt certification from AT&T.
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King + Cross Companies
King + Cross Companies is a creative, marketing and distribution company that serves the Christian market place. At King + Cross Companies, everything we do is in submission to the King of Kings: Every decision and each action is driven by our mission to serve Christian customers with excellence by expanding and advancing their vision, all for the glory of God. King + Cross Companies is parent corporation to national Christian brands, CtA, 316 Printworks and King + Cross Distributors. Each unique brand in the King + Cross Companies family aligns through our vision to see Christians highly effective in their ministries so that Christ's kingdom is strengthened and expanded. What makes King + Cross Companies incredibly unique is that we are registered with the Employee Stock Ownership Plan. This means that King + Cross Companies employees are not only corporate employees; but, we are actually the owners of King + Cross Companies. As such, you can expect to be welcomed with the love and determination that you would expect to receive from a business owner. Although our products and services may vary based on the needs of each individual customer, every King + Cross Companies customer and partner can expect to be served with humility, integrity, love, passion, courage, and fun. After all, each King + Cross Companies employee-owner strives to live out the core values modeled to us through Christ Himself who freely gave Himself for us through the cross.