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Magdalena B.

Senior Service Delivery Manager

Magdalena B. is a Senior Service Delivery Manager and Incident Manager at King since December 2022, contributing to business operations through data-driven Incident Management by coordinating teams and enhancing communication during critical incidents. Prior to this role, Magdalena served as an IT Service Manager at Triumph International, overseeing the entire service life cycle and ensuring stable operations with strategic global IT providers. Experience also includes a position as IT Service Delivery Manager at Hemmersbach, where Magdalena managed global IT projects and client relationships, as well as roles at NetApp, Teleperformance, and Volvo Financial Services in various support and administrative capacities. Magdalena holds a Master's degree in International Business from Wroclaw University of Economics and Business.

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