Jacob von Dincklage has extensive work experience in IT service delivery and management. Jacob has experience in various roles and has worked for companies such as Kingfisher Mobile Limited, Tabcorp, Cisco, AINS, Dimension Data New Zealand, SATO New Zealand Limited, Fujitsu Global, Aristocrat, ASB Bank, and Vodafone New Zealand. Their responsibilities have included managing service operations, ensuring IT security, resolving issues, identifying improvement initiatives, managing communication with stakeholders, and overseeing service desk teams. Jacob has also led transition and transformation projects, managed client accounts, and provided technical support. Jacob has demonstrated excellence in their work through awards and recognition.
Jacob von Dincklage received their Bachelor of Computer & Information Sciences degree with a focus on Networks & Security from Auckland University of Technology, which they completed between 2008 and 2011. Afterwards, they pursued a Certificate in Network Device Administration with a specialization in Cisco Certified Network Associate (CCNA) at AMES IT Academy, starting in 2011. In 2001, Jacob briefly attended the University of Samoa to study Science. In addition to their formal education, Jacob has obtained certifications in ITIL v3 Foundation from AXELOS Global Best Practice, Microsoft Azure Fundamentals from Microsoft, and PRINCE2 Practitioner from APMG-International. The specific months and years that they obtained these certifications are not mentioned.
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