Zakiyyah Smiley

Zakiyyah Smiley is an experienced professional with a strong background in customer service management and analytical roles. Currently serving as a Customer Service Manager at Kings Food Markets since May 2018, Zakiyyah has successfully recruited and developed customer service agents while ensuring compliance with food and health safety standards. Prior experience includes roles as a Customer Service Supervisor/Bookkeeper at Kings Food Markets and as a DBU Senior Analyst at Chubb, where Zakiyyah implemented system upgrades and managed billing processes. Zakiyyah holds a degree from The College of Saint Rose, completed between 1994 and 1998.