Mikaela Basarab

Customer Success Specialist at KFH

Mikaela Basarab has a diverse work experience in various industries. Mikaela is currently working as a Customer Success Specialist at Kinleigh Folkard & Hayward since August 2021.

Prior to this, Mikaela worked at TOP CARS UK LIMITED from January 2018 to April 2021. In their role as a Customer Service & Sales Consultant, they successfully enhanced customer satisfaction, achieved sales objectives, and managed showroom performance. Mikaela'sresponsibilities included devising and executing promotional activities, advertising campaigns, and showroom events to maximize sales. Mikaela also provided prompt assistance, accurate quotations, and professional greetings to deliver a superior customer experience.

Before that, Mikaela worked as an Assistant Manager at Red Point Mater Limited in 2017. Mikaela also gained experience in the modeling industry as a Model at Elite Model Management from May 2016 to 2018. Additionally, they worked as a Customer Service Consultant at LC Waikiki from June 2016 to September 2017.

Mikaela Basarab earned an Associate's degree in Management & Tourism level 4 from the National College of Trade of AESM between 2013 and 2017. Following this, they attended Barking & Dagenham College from 2017 to 2018, where they earned a Bachelor's degree in Maths & English. Finally, from 2019 to 2022, Mikaela attended the London School of Commerce in London, United Kingdom, where they obtained a Bachelor's degree in Business Administration and Management.

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Timeline

  • Customer Success Specialist

    August, 2021 - present