KION Group
Hien Nguyen is a seasoned professional with extensive experience in customer success, business processes, and digital marketing. Currently serving as Senior Manager of Business Processes at KION Group since September 2023, Hien previously held significant roles at PerchPeek, including Customer Success Regional Lead for EMEA & RoW, where responsibilities included enhancing customer satisfaction and leading a global team. Earlier positions include roles at Vaillant Group, tcc global, Blue 449, Maxus Communications GmbH, and GETTINGS GmbH, showcasing a strong background in digital strategy, project management, and client relations. Hien holds a University Diploma in East Asian Studies from the University of Duisburg-Essen.
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KION Group
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The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. Its portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains, including all related services. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers.