Phillip Smith

Phillip Smith has a diverse range of work experience in various roles within the healthcare and customer service industries.

Starting in 2005, they worked as an Assistant to the Director at Path of Renewal, where they provided support in transportation, budgeting, and financial reporting until 2007.

From 2013 to 2014, they were a Customer Relations Coordinator at Hartville Pet Insurance Group, where they delivered excellent customer service and resolved account inquiries and complaints.

In 2014, Phillip worked as an Admissions Coordinator at Wellington Retreat, where they coordinated patient intake processes and maintained patient files in compliance with HIPAA regulations.

From 2015 to 2017, they joined AION Recovery initially as an Admissions Manager/Marketing Coordinator, ensuring exceptional customer service and designing marketing materials. PHILLIP later became a Director of Admissions, overseeing staff training, performance assessment, and strategic initiatives.

In 2017, they joined Mandala Healing Center as a Director of Admissions, responsible for coordinating staff efforts, advising executive leadership on admissions strategies, and ensuring compliance with healthcare regulations.

Since 2018, Phillip has been working at Kipu Health. PHILLIP started as an Implementation Specialist, facilitating the implementation of enterprise software solutions. PHILLIP then moved up to Senior Enterprise Implementation Manager, overseeing implementation projects. Currently, they hold the roles of Product Owner and Product Manager, contributing to product development and management.

Overall, Phillip Smith's work experience demonstrates their strong abilities in operations management, staff coordination, customer service, and strategic planning.

Phillip Smith's education history includes the following:

In 2017, they attended the Academy for Addiction Professionals and studied Substance Abuse/Addiction Counseling.

From 2010 to 2011, they attended the University of Phoenix and pursued a degree in Information Technology.

PHILLIP also attended the Flatiron School, although the start and end years are not specified. At this school, they focused on Computer Software Engineering.

In terms of certifications, Phillip obtained the Certified Scrum Product Owner® (CSPO®) certification from the Scrum Alliance in August 2020. PHILLIP also obtained the Certified ScrumMaster (CSM) certification from the same institution in May 2020.

Additionally, Phillip holds a Diploma in Business Management & Entrepreneurship - Revised 2017 from Alison - Free Online Learning, although the specific month and year of obtaining this diploma are not provided.