Jamie Hickey's work experience includes a role as an IT Support Technician at Kirby Group Engineering Limited from May 2014 to present. In this role, Jamie supported a 400 user network across multiple locations and provided onsite and remote repair of equipment such as PCs, laptops, and printers.
Prior to that, Jamie worked as a Technical Support Executive at HCL (eircom) from July 2012 to May 2014. In this position, Jamie provided advice and assistance to system users via the IT service desk and remote support tools, logged and processed support issues, and provided training on remote support software.
Jamie Hickey attended Coláiste Íde from 2010 to 2012, where they obtained a FETAC degree in PC Maintenance and Networking Technician. There is no information available about any additional certifications obtained by Jamie Hickey.
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