Michelle Bender

Michelle Bender has extensive work experience in the technology and software industry. Michelle started their career at National Interstate Insurance Company in 2003, where they worked as a Technical Analyst and later advanced to the roles of Product Analyst and Assistant Product Manager. During their time there, they were responsible for creating specifications for IT projects, developing policy forms, and assisting in the launch of a new line of business.

In 2007, Michelle joined Hyland Software, Inc. as a Solution Engineer in the Professional Services Group. Michelle'sresponsibilities included leading business process analysis sessions, documenting requirements, designing and implementing workflow solutions, and providing customer training. Michelle worked closely with project managers, IT resources, and customers to ensure successful implementations.

In 2011, Michelle transitioned to the role of Sales Engineer at DataBank IMX, where they focused on selling software solutions to customers. Michelle then moved to OneLink Technical Services, LLC in 2013, working as a Business Analyst. In this role, they performed discovery, solution configuration, documentation, and support for various processes, including chain custody, rebate programs, and procurement.

Most recently, Michelle worked at Kiriworks as a Solution Engineer, starting in 2016. Michelle led requirement gathering sessions, documented business and technical requirements, and implemented solutions using best practices.

Michelle Bender attended Ohio University from 1998 to 2002, where they completed their Bachelor of Business Administration degree with a focus on Management Information Systems.