Marcos Diaz

Marcos Diaz has extensive experience in customer service and energy conservation, currently serving as an Energy Conservation Specialist at Kissimmee Utility Authority since March 2013, after holding the position of Collections Specialist. Previous roles include Customer Service Agent at Bluegreen Corporation, where assistance was provided to guests regarding vacations and travel plans, and Service Advisor at Ed Napleton Chrysler/Jeep/Dodge/Ram, focusing on customer satisfaction and service needs. Marcos also led a team as an IP Support Supervisor at Comcast, managing revenue generation and call center performance, and contributed to sales as a Lead Rental Sales Agent at Avis Budget Group. Early career experience includes supervision at Kentucky Fried Chicken and Taco Bell. Educational credentials include a Certificate of Completion in Tourism and Travel Services Management from Southeastern Academy and a high school diploma from Gateway High School.