James Piper has extensive work experience in the field of information technology. James is currently working as an Information Systems Operations Manager at Kitch Attorneys & Counselors, PC since May 2023. Prior to this, they worked as a Senior Service Desk IT Analyst at Sloan from August 2022 to May 2023.
Before joining Sloan, James held the position of Systems Administrator at Kitch Drutchas Wagner Valitutti & Sherbrook from February 2006 to July 2022. In this role, they provided third-level support for a busy law firm and was responsible for maintaining the firm's laptops, desktops, tablets, phones, storage, firewalls, and network.
James also worked as an Information Technology Consultant at Linear Logic from September 2000 to February 2006. During this time, they provided deskside support and operations for multiple departments and assisted in troubleshooting and software deployment.
Prior to that, they worked as Desktop Support/Phone Support at MSX International from September 1998 to September 2000, where they provided desktop support and resolved day-to-day issues related to Windows and AS/400 environments.
James started their career as an IT Contractor at Ajilon from November 1997 to July 1998, where they worked on technology refresh projects for General Motors clients, including computer replacements and software installations.
Their earliest known work experience is as a Call Center representative at TechTeam Global from April 1996 to November 1997, where they provided incoming phone support for various clients in the accounting, biotech, automotive, and software industries.
Throughout their career, James has gained experience in user assistance, troubleshooting, system administration, software testing, network support, and technology integration.
James Piper attended Schoolcraft College, but no degree, field of study, start year, or end year information is provided.
May, 2023 - present
February, 2006