KITCO Fiber Optics
Steven Douglas possesses extensive experience in supply chain management, customer service, and technical support, currently serving as the Supply Chain and Planning Manager at KITCO Fiber Optics since March 2019. Previous roles include cost estimator and sales and supply chain specialist at the same company. Prior to this, Steven worked at Cox Communications from May 2013 to March 2019, where responsibilities ranged from developing new hire Tech Support agents to addressing high-profile customer complaints as an Executive Customer Resolution Specialist. Earlier career experience includes various managerial positions at Food Lion, including Assistant Store Manager and Customer Service Sales Manager, focusing on customer service excellence, team training, and inventory management. Steven holds a Bachelor of Arts in Information Technology from Virginia Wesleyan University, obtained in 2012.
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KITCO Fiber Optics
Provider of fiber optic connecterization products, training & technical field services to the defense industry as well as commercial entities. KITCO supports defense contractors such as General Dynamics, Lockheed Martin, Northrop Grumman, Raytheon, Boeing, L3 Communications; as well as NASA and armed forces worldwide.