Fercy Eve Claudio

Fercy Eve Claudio has extensive experience in communications and customer service, currently working at Kitopi since September 2019 in various roles including Associate Communications & Special Projects, Talent Development Specialist, Training Coordinator, and Receptionist. Prior experience includes serving as Call Center Team Leader at Al Khaja Group from July 2016 to July 2018, where responsibilities involved managing delivery flows, resolving customer complaints, and providing exceptional service. Earlier roles included working as a Cashier at Stefanos Italian Restaurant from April 2014 to May 2016, focusing on cash management and customer interaction. Fercy holds a Bachelor of Science in Accounting from Pamantasan Ng Cabuyao, earned between 2005 and 2008.