Giulia Pappacoda is an experienced Customer Success Manager currently at KITRO since June 2025, having previously held the same title at Nextail from May 2023 to January 2025, where Giulia managed the end-to-end customer lifecycle for a portfolio of five international fashion companies. Prior to that, Pappacoda worked at MIRTA as a Key Account Manager and Business Developer, managing 50 customers and contributing to the onboarding of over 100 brands. Giulia's career began at Tucano as a Business Developer and included a role as Junior Key Account Manager at Mantero Seta Spa. Pappacoda holds a Master’s degree in International Management from Università Cattolica del Sacro Cuore and a Bachelor's degree in Languages for Business from the same institution, complemented by coursework at Lomonosov Moscow State University and Liden & Denz in Russia.
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