Preston Monroe

Preston Monroe has a strong background in digital services and management. Preston is currently working as a Digital Channels Manager at Kitsap Credit Union since March 2021. Before that, they held the role of Digital Services Administrator at Sound Community Bank from August 2018 to March 2021.

Prior to that, Preston worked at San Mateo Credit Union for a significant portion of their career. Preston served as a Digital Services Manager/Digital Services Administrator from July 2014 to July 2018. In this role, they were responsible for managing relationships with digital services vendors, implementing various digital payment systems, conducting data analysis, optimizing online security, and monitoring fraud.

Before assuming the aforementioned role, Preston worked as a Senior Electronic Delivery Analyst from April 2006 to July 2014. In this position, they oversaw website maintenance, troubleshooting online banking issues, managed the SharePoint site, and played a key role in the conversion to new digital systems for online and mobile banking. Preston also contributed to the development of a remote deposit program, digital signage, and a custom CMS for the public website.

Preston's career started as a Marketing Specialist at San Mateo Credit Union from May 2001 to April 2006.

Overall, Preston Monroe's work experience showcases their expertise in digital services management, vendor relationships, data analysis, digital platforms implementation, and website maintenance.

Preston Monroe attended West Valley College from 2000 to 2002, specializing in Web Page, Digital/Multimedia, and Information Resources Design. Prior to that, from 1994 to 1996, they studied Sociology at Cañada College. Preston also holds an ABA Certificate in Payments Strategy from the American Bankers Association, which they obtained in May 2023.