Bruce Masson

Bruce Masson is a Technical Delivery Manager at Kiwibank since July 2022, bringing extensive experience in IT support and service delivery. Previously, Bruce held various positions at Auckland University of Technology from July 2007 to July 2022, including Service Delivery Manager, where responsibilities encompassed leading client-facing technical support for over 32,500 users and managing a team of 23-26 staff. Bruce also acted as the ICT Client Services Director, contributing to the Senior Leadership Team in ICT Services. Earlier roles include Desktop Support Manager and Senior Computer Technician, with a start in the IT field as an Electronics Technician at companies like Reutech Defence Industries and Scicom. Bruce holds a National Diploma in Electronic Engineering from Durban Technical College, obtained between 1994 and 1997.