Karl Taylor

Karl Taylor is an experienced professional in customer engagement and management, currently serving as a Senior Customer Engagement Manager at Kiwibank since December 2022. Prior to this role, Karl held several positions in diverse organizations, including Technology People Leader at the Ministry of Social Development and Team Lead at Inland Revenue NZ. Karl’s previous experience at Kiwibank includes roles such as Simplification Champion and Customer Experience Leader in Lending. With a strong background at The Co-operative Bank as Manager of Customer Growth and Lending, and multiple leadership roles at BNZ, Karl has developed a robust skill set in customer relations and team management. Karl's educational background includes attending Wairarapa College from 1991 to 1996.