Kelly Podlucky

Kelly Podlucky is an experienced Knowledge Manager at KJ Technology, responsible for creating, organizing, and assessing knowledge assets, while also maintaining an IT Service Catalog. Prior roles include a Desktop Technician at Cornerstone Hospice & Palliative Care, where team management and training course development were key responsibilities. Additional experience encompasses a Help Desk Specialist position at CNLBank, providing technical support and maintenance, and a Desktop Support, Broadcasting Engineer role at iHeartMedia, which involved extensive troubleshooting and user training. A solid foundation in technical support began with roles at Apple, where significant expertise was developed in customer service and hardware/software troubleshooting. Kelly Podlucky holds an Associate degree in Computer Science from Brookdale Community College.