Javeel Kumar

Javeel Kumar has over 11 years of experience in product management, data analytics, strategy, and operations across B2C and B2B2C environments, including ecommerce, fintech, and D2C sectors. Previously, Javeel held leadership roles at PhonePe as Lead of Merchant Recon, Settlements & Chargebacks Operations and as Head of CX Business Intelligence, where significant improvements in operational efficiency were achieved. Most recently, Javeel served as Head of Customer Experience at Mensa Brands and is currently a Senior Manager of Implementations at Klarity. With expertise in consumer experience strategy, data modeling, and process automation, Javeel is always open to new challenges and learning opportunities.