Julia Erschbaumer is a seasoned professional with extensive experience at Klarna since June 2014, specializing in quality processes, merchant success, and financial crime compliance. As a Quality Process Analyst, Julia collaborates with offshore partners across multiple countries to uphold quality standards and conducts site analyses using Qlik Sense. Previous roles include managing merchant relationships as a Merchant Success Specialist, ensuring compliance in anti-money laundering, counter-terrorist financing, and customer verification as a Financial Crime Agent, and investigating fraud cases as a Dispute Resolutions and Fraud Advisor. Julia's experience also includes teaching German to young students and providing care to the elderly. Julia holds a Master of Arts in German language and literature from Åbo Akademi University and a Bachelor's degree in Fennistics from the University of Vienna.
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