NS

Nick Sharma

Business Operations Manager, Quality & Training at Klarna

Nick Sharma's work experience includes roles at Klarna and Safelite AutoGlass. Nick started at Klarna in August 2019 as a Service Specialist in Quality Assurance and later became a Quality US Team Lead. In November 2020, they became an Associate Service Delivery Manager focusing on US Quality, and in May 2022, they became a Business Operations Manager covering Global 2nd Line Quality. In January 2023, they were promoted to Business Operations Manager, responsible for Global Market Quality. Before joining Klarna, Nick worked at Safelite AutoGlass. Nick held various roles including Telephone Sales Representative, Corporate Sales Trainer, Quality Assurance & Field Communication Desk Job Coach, and Assistant Manager of Training & Recruitment.

Nick Sharma attended Columbus State Community College from 2009 to 2011, where they earned an Associate of Science (A.S.) degree. Nick then went on to study at The Ohio State University from 2011 to 2013, although the degree and field of study they pursued are not specified.

Links

Timeline

  • Business Operations Manager, Quality & Training

    September 1, 2023 - present

  • Business Operations Manager, Global Market Quality at Klarna

    January, 2023

  • Business Operations Manager, Global 2nd Line Quality

    May, 2022

  • Associate Service Delivery Manager-US Quality

    November, 2020

  • Quality US Team Lead

    February, 2020

  • Service Specialist-Quality Assurance

    August, 2019

View in org chart