Klaus
Philippe Klintefelt Collet currently serves as Chief Strategy and Financial Officer at Aibidia and holds multiple roles as an investor and board director across various companies, including Alrik, Spring, Databutton, Klaus, and Flowhaven. Previously, Philippe was a Partner at Global Founders Capital, where significant investments were made in high-profile companies such as Revolut and Slack. Philippe's venture capital experience also includes time at Heartcore Capital and management consulting at McKinsey & Company and The Boston Consulting Group. Philippe holds master's degrees in Applied Mathematics and Finance and Engineering Mathematics and Computational Science, along with a bachelor's degree in Engineering Physics, all from Chalmers University of Technology and École Polytechnique.
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Klaus
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Klaus is a conversation review tool that improves customer service quality by making internal feedback easy and systematic. It also integrates with your help desk, good for improving the quality of answers and onboarding new agents. They also connect to your favorite help desk solution and saves time on fumbling around with spreadsheets and comingup with the review system.The company's platform focuses on managing an efficient quality assurance process, coaching agents, and increasing customer retention. It also offers a technology that improves customer service quality by making internal feedback systematic, enabling companies to have less complicated customer interactions.Klaus is based on August 9, 2017 by Kair Käsperand Martin Kõiva in Tallinn, Estonia.
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