Olivia Mark is a Product Expert at Klaviyo since October 2023, following a diverse career in quality assurance and operations at Klarna from June 2020 to October 2023, where roles included Quality Assurance Specialist, Business Operations Associate, and Service Delivery Associate. Prior experience includes serving as a Front Desk Agent at Choice Hotels International from October 2017 to June 2020 and completing an internship in Human Resources at Shangri-La Hotels and Resorts in mid-2019. Earlier, Olivia worked as a Manufacturer at Volvo Cars from April 2014 to December 2015, focusing on automotive production quality and waste minimization. Olivia holds a Bachelor of Business Administration from the International College of Management Sydney and a Diploma in Human Resources Management from TAFE NSW.
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