Rebecca Roberts is a seasoned professional in customer onboarding and digital marketing, currently serving as the Senior Manager of Onboarding & Professional Services for EMEA at Klaviyo since February 2020. With a track record of achieving a 5/5 CSAT rating as the first Onboarding Specialist for EMEA customers, Rebecca has developed best practice playbooks on GDPR and deliverability. Prior experience includes leading the Onboarding & Managed Services Team at dotdigital and managing key client relationships. Rebecca began their career as a Marketing & E-Commerce Executive at BeautyDept, showcasing expertise in email marketing and project management. Rebecca holds a BA Hons in Music Business & Innovation, with a focus on Marketing from the University of Surrey.
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