Abhayjeet D.

Abhayjeet D. is an experienced professional in customer operations and service delivery management, currently serving as Senior Manager of Customer Operations at KlearNow.AI since June 2022, overseeing 24/7 global customer service operations. Previously, Abhayjeet held the position of Senior Operations Manager at FullCycle, where responsibilities included managing service delivery processes, ensuring compliance with local government regulations, and overseeing HR and office management. Abhayjeet's extensive background includes a role as Operations Manager at American Express, where focus was on managing B2B/B2C chargeback and disputes servicing teams to enhance customer satisfaction. Additional experience includes positions as Lead Advisor at EXL, Assistant Manager at TVS R&M Limited, and Marketing Executive at ADC. Abhayjeet holds a PG Diploma in Sales and Marketing from NIS and a Bachelor of Arts in English Language and Literature from Delhi University.