Raymond Files, NRP, currently serves as the Provider Success Director at Klinic, where responsibilities include partnering with leadership to design and scale provider enablement programs for a digital healthcare platform. Since July 2017, Raymond has been the Director of Field Operations at Usagi Medical Group, overseeing Medical Response teams and developing operational plans for events. Previous experience includes roles such as Product Manager at Sansio, Lieutenant at Fort Bend County focusing on clinical development, and Paramedic positions at various organizations including Grady Health System and DeKalb County Fire and Rescue. Raymond holds an Associate's degree in Emergency Medical Technology/Technician from Gwinnett Technical College and has extensive experience in emergency medical services and operational supervision.
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