Nico Mäteling

Nico McLaughlin is a skilled professional with extensive experience in sales and customer service, currently serving as a Sales Supervisor and Customer Service Supervisor at Merchology since October 2019. Responsibilities include developing strategies to enhance departmental efficiency, training teams on various software systems, and managing customer projects. Previous roles include Quality Assurance Team Lead at Activision Blizzard, Front Desk/Office Manager at McCarthy Gym Staff, and Management/Sales Intern at Sherwin-Williams, demonstrating a strong background in project management, customer relations, and team leadership. Nico also has experience in coaching and retail, contributing to a well-rounded skill set in communication and problem-solving. Educated at the University of St. Thomas from 2014 to 2018, Nico has consistently focused on driving success in various professional settings.