Max Navarro possesses extensive experience in workforce management and operations within the call center industry. Currently serving as Senior Manager of Workforce Management at KM2 Solutions since December 2015, Max has a proven track record of leadership, having held multiple managerial roles within the same organization starting in June 2012. Prior experience includes positions as Operations Manager at STARTEK and Director of Operations at International Call Center Services, where Max demonstrated strong capabilities in program management and operational oversight. Max Navarro holds a degree from Universidad de San Pedro Sula.
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