Operations and Program Management
About
The Operations and Program Management team at KM² Solutions is responsible for optimizing call center and BPO operations to ensure efficiency and quality service delivery. They oversee program implementation, manage resources, and coordinate cross-functional efforts to meet client expectations and enhance overall performance. This team collaborates closely with various departments to develop strategies that drive operational excellence and customer satisfaction.
Team members
Albert Escobar
Program Manager
Angelo Calix
Director Of Operations
Anny Santos
Program Manager
David Merchan
Network Operations Manager
Indhira Martinez
Director Of Operations
Jose Holliday
Operations Manager
Keisha Greenidge
Program Manager
Kemille Bristow
Program Manager
Kimmelle Austin
Director Of Operations
Miguel Fernando Agui...
Director Of Facilities Managem...
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