Arthur Mellors

Arthur Mellors is a seasoned CX Design Manager at Kmart Australia Limited since June 2024, offering extensive experience in customer experience and design. Previously, Arthur served as Design Manager - Digital Experience at Bunnings from March 2019 to May 2024, leading a team to enhance customer propositions for tradespeople and significantly influencing eCommerce strategy. Prior positions include Director of Design at Nous Group, where Arthur focused on client service transformation, and Senior Manager at Aktis Strategy Ltd, contributing to substantial organizational growth. Earlier roles at Atos Consulting and Coffey, A Tetra Tech Company, involved driving service strategy in diverse international environments. Arthur holds a Master of Science from the University of Bath and a Bachelor of Arts from the University of North Carolina at Pembroke.