KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions.

Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk.

Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

Enterprise Software

IT Services

Software Engineering

Telecommunications

KMS Lighthouse

KMS Lighthouse's headquarters in Petach Tikva, Israel

This department focuses on creating and maintaining the user interface and user experience of web applications.

Frontend Development

The Engineering and Development team at KMS Lighthouse is responsible for the design, development, and maintenance of the company's advanced knowledge management solutions. This includes writing and optimizing code, ensuring system reliability through QA processes, managing integrations with various platforms like CRM and chatbots, and providing technical support. The team works collaboratively to ensure a seamless, efficient, and user-friendly experience for both employees and customers.

Engineering and Development

The Project Management team at KMS Lighthouse is responsible for overseeing and coordinating the implementation and deployment of our knowledge management solutions. This includes managing timelines, resources, and stakeholder communications to ensure that projects are delivered efficiently and effectively. The team works closely with clients, ensuring a smooth adoption process, and collaborates with other internal departments to align project goals with company objectives. Their expertise helps drive customer loyalty and satisfaction by delivering tailored, innovative solutions on time.

Project Management

This department ensures the quality and reliability of software products through testing and validation processes.

Quality Assurance

The Business Development Team at KMS Lighthouse is responsible for identifying and nurturing potential business opportunities to fuel the company's growth. They work on expanding market reach through strategic partnerships and direct sales efforts, focusing on engaging enterprise clients and new markets. This team collaborates closely with marketing and product teams to align knowledge management solutions with market needs, ensuring a seamless customer experience and driving revenue growth.

Business Development Team

This department is responsible for designing, developing, and maintaining Java-based applications and software solutions.

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Engineering and Development

Project Management

Quality Assurance

Business Development Team

Java Development