Knowledge Management & Training

About

The Knowledge Management & Training team at KMS Lighthouse is responsible for developing and implementing strategies that optimize the use of our knowledge management solutions. They ensure seamless adoption of the system through effective training programs, facilitating effortless navigation and use in natural language. The team works collaboratively to update, share, and provide real-time feedback on digitized knowledge, thereby boosting productivity, enhancing customer and employee experiences, and fostering loyalty and satisfaction.