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Kevin Nester

Co-founder & COO at KNAK AI

Kevin Nester is the Co-Founder & COO at KNAK AI where Kevin is leading the disruption of customer experience using cutting-edge AI technology. Prior to this, Kevin held roles such as Head of Customer Experience at Maev, Global Pet Parent Experience Operations Lead at Mars, and Director of Customer Experience at Whistle. Kevin has a Master of Business Administration from the University of Phoenix and a Bachelor of Science in Marketing.

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Phoenix, United States

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KNAK AI

Welcome to KnakAI, where we're dismantling the outdated playbook of customer engagement. Forget automation for efficiency's sake; we're about redefining human contact in the digital age. Our mission? To prove that the future of customer service is about enhancing, not reducing, human interaction. Imagine a world where customer service anticipates needs, transforming every conversation into an opportunity for loyalty and advocacy. At KnakAI, we believe in AI Amplified Humanity. Our approach goes beyond deploying technology; it's about crafting experiences that predict and meet customer needs before they even arise. Our secret weapons? 🚀 Elevation Engineering: Our experts transform key CX moments into transformative experiences, setting new standards for engagement. 🧠 Bots with a Brain: We elevate chatbots from cost-cutters to your first line of customer understanding, powered by our skilled bot managers. 📊 Interaction Analytics: Harnessing emotional, behavioral, and predictive insights, we tailor every interaction to resonate deeply and personally. 🌟 Masterminds of Engagement: Strategically blending AI's might with human warmth, we ensure every interaction is not just efficient but unforgettable. Choosing KnakAI means betting on a future where customer service is proactive, predictive, and personal. It's about crafting service experiences so compelling that your brand becomes irreplaceable, even if competitors have a better product. Because with KnakAI, your service is your most potent advantage. Join the vanguard of customer engagement with KnakAI, where we're not just meeting the future—we're creating it. Are you ready to defy expectations and forge unforgettable customer journeys? Let's make history together. The future demands better. It's time to deliver.


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