Jessica Hamilton

Jessica Hamilton has a diverse work experience spanning different industries and roles. Jessica is currently working as a Customer Support Specialist at Knak since August 2022. Prior to Knak, they worked at Connection Collective Co. where they held multiple positions, including Marketing Strategist, Virtual & Live Event Coverage Specialist, and Social Media Marketing Consultant from 2017 to 2022.

In 2020, Jessica worked as a Farm Hand at Conlee Farms for a year. Jessica also gained experience as an Enumerator at Statistics Canada in 2021, where they achieved impressive collection response rates and demonstrated excellent record-keeping and attention to detail.

In the past, Jessica worked as a Disability Case Manager at Great-West Life from 2015 to 2018, a Stock Manager at ALDO Group from 2015 to 2016, and a Sales Associate at Groupe Dynamite from 2014 to 2015. Jessica also served as a Regional Communications Coordinator at Heartland Soil and Crop Improvement Association in 2014. Prior to that, they worked as a Social Media & Customer Service Representative at Foundation Genetics and as a Distribution Assistant at Spinrite LP.

Jessica Hamilton pursued their education at Carleton University, where they completed their Bachelor of Arts (B.A.) Honours degree in Political Science from 2007 to 2010. Jessica furthered their education at the same institution and obtained a second Bachelor of Arts (B.A.) Honours degree in Psychology from 2010 to 2012. Jessica also acquired various certifications including "Delivering a world-class customer support experience" from Intercom in February 2023 and "Social Media Certified" from HubSpot Academy in January 2019. Jessica is also recognized as a Shopify Partner and a Squarespace Circle Member, although specific dates for these certifications were not provided.