Sophia Daly, CAPM®

Sophia Daly, CAPM®, has a diverse work experience that spans across various roles and industries. In 2017, they worked at AudioConexus Inc. as a Sales and Marketing Administrator. In 2018, they took on the role of an Online Community Engagement Officer at the Women's Economic Council. In 2019, they joined Coyle Media Group as a Digital Media Intern and later moved to MicroMetrics as a Customer Success Associate. At Fullscript, they worked as a Customer Success Specialist and later as a Customer Success Analyst from 2020 to 2022. Currently, they are working at Knak as a Customer Success Manager and will transition to the role of Customer Success Operations Manager in 2023. This progressive experience showcases their growth and adaptability in customer success and operations roles.

Sophia Daly, CAPM®, received their Bachelor of Communication and Media Studies degree from Carleton University. Additionally, they hold a Certified Associate in Project Management (CAPM)® certification obtained in March 2023 from the Project Management Institute. Sophia also obtained a Gainsight NXT Associate Administrator Certificate (Level 1) in September 2022 from Gainsight.