Tyler Yip is a Customer Success Manager at Knak since February 2025, bringing a wealth of experience from previous roles including Senior Client Solutions Manager and Client Solutions Manager at Alloy.ai, where focus was on demand and inventory control solutions for consumer goods brands. Tyler also served as Lead Analyst for Digital Assets at Genesis Labs, a Web3 startup, and held an operations position at Pattern, a staffing technology platform. Early career highlights include roles in sales, onboarding, and customer success at Community Phone and co-founding Kawaii Peach, where financial management and marketing strategies were key responsibilities. Additionally, Tyler has experience as a CPR Instructor at Singapore General Hospital and as an Emergency Medical Instructor with the Singapore Civil Defence Force. Academic qualifications include a Bachelor of Commerce (Honours) in Risk Management & Financial Engineering from UBC Sauder School of Business and an International Baccalaureate Diploma from Taipei American School.
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