Carly Crafton

Carly Crafton is a skilled IT professional with extensive experience in mobile device management and IT support roles. Currently serving as a Field Service Device Administrator at Knauf North America since November 2020, Carly manages mobile devices, supports user onboarding and offboarding, and represents KINA IT positively. Previously, Carly worked at Kite Realty Group as a Help Desk Analyst and IT Support Specialist, providing asset tracking, hardware deployment, and end-user support. Earlier roles include Team Leader at Honda Manufacturing of Indiana, Project Coordinator at University Loft Co., and iPad/iPhone Support for Unisys at Eli Lilly. Carly's career began as an Optician Technician and Supervisor at Affiliated Computer Services, showcasing a diverse range of skills in customer support, problem-solving, and project management. Educational background includes studies at Indiana University East and Eastern Hancock High School.