RJ

Rob Johannes

Servicedesk Medewerker at KNAW

Rob Johannes has extensive experience in IT support and application management, highlighted by a current position as a Servicedesk Medewerker at KNAW since May 2017, where support is provided to users regarding computers, applications, and mobile devices. Previously, Rob worked as a Servicedesk medewerker for gemeente Schagen and gemeente Alkmaar, managing phone and software inquiries. A long tenure at Generali Nederland included roles as an Applicatie Beheerder, Helpdesk Medewerker, and Administratief Medewerker, focusing on software installation and support. Rob's educational background includes certifications from Microsoft and IBM, alongside multiple courses from Global Knowledge Netherlands, demonstrating a strong foundation in both technical skills and system administration.

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