Terryann A.

Terryann A. has a diverse work experience spanning over several years. Terryann started their career at Bank of America in 1997, where they worked as a Remote Capture/Supervisor Ops Specialist. In this role, they managed a team and was responsible for retrieving image capture checks and organizing daily workflows. Terryann also played a vital role in system hardware installations and repairs related to check 21 Sorter Operations.

In 2013, Terryann joined Bank of America as a Treasury Services Advisor. In this position, they researched, analyzed, and resolved various treasury and cash management issues for Global Large Corporate accounts. Terryann also provided account management, client servicing, and implementation coordination for complex accounts.

After leaving Bank of America, Terryann joined J.W. Outfitters in 2014 as an Account Receivable. Terryann processed incoming checks, prepared invoices, and updated the system with records of debits and credits.

From 2015 to 2019, Terryann worked at Alfresco Software as a Customer Success Specialist. Their responsibilities included analyzing and resolving customer questions, providing support via email or phone, and granting customer access to various company products and services.

In 2019, Terryann joined iBusiness Funding as a Document Specialist, focusing on SBA loans. And later that year, they also took on a role as a Business Loan Specialist Team Lead at Knight Capital Funding.

Overall, Terryann A. has a strong background in customer service, account management, and finance, with extensive experience in the banking and software industries.

Terryann A. pursued an Associates Degree in Applied Science, Criminal Justice at DeKalb Technical College from 2007 to 2009. During this time, they completed their degree successfully. Additionally, they obtained certifications in "Excel 2016 Essential Training" and "Sales: Customer Success" from LinkedIn in April 2019 and January 2019, respectively.