Knight Transportation
Shay O. is a Unified Communication Voice Engineer at Knight Transportation since February 2021, responsible for administering Genesys Purecloud and Microsoft Teams, onboarding new hires, and managing resource accounts, calling queues, and call flows while ensuring efficient call routing. Previously, Shay O. worked as a Technical Support Specialist at Amazon from January 2020 to January 2021, focusing on client onboarding and training, addressing and resolving client issues, and liaising with internal teams for efficient problem resolution.
This person is not in any teams
This person is not in any offices
Knight Transportation
8 followers
Knight Transportation, Inc. is a provider of multiple truckload transportation and logistics services, which involve the movement of trailer or container loads of freight from origin to destination for a single customer. The Company operates through two segments: Trucking and Logistics. The Company operates primarily in the United States with minor operations in Canada and Mexico. The Company's Trucking segment consists of approximately three operating units: dry van truckload (Dry Van); temperature-controlled truckload (Refrigerated) and drayage services (Drayage). The Trucking segment provides truckload transportation, including services of various products, goods and materials. Its Logistics segment consists of approximately two operating units: freight brokerage services (Brokerage) and rail intermodal (Intermodal). The Company provides logistics, freight management and other non-trucking services to its customers, through its Logistics segment.