Kacie Hirtzinger

Kacie Hirtzinger, MBA, is an experienced IT business management professional with a strong focus on enhancing organizational processes and managing business relationships. Currently serving as Director of IT Business Management at KnitWell Group since December 2014, Kacie oversees the relationship between Ascena and IT Managed Service Providers, emphasizing continuous improvement through program creation and change management. Previous roles include Sr. Manager of Business Management & Transformation, Manager of IT Service Management, Manager of IT Service Delivery, and IT Service Management Analyst, where responsibilities encompassed various IT service management processes and improving service efficiency. Prior experience includes a role as Project Analyst within Mast Global Technologies at L Brands, managing multiple projects to ensure timely and budget-compliant outcomes. Kacie holds an MBA from Youngstown State University and a Bachelor of Science in Business Administration from The Ohio State University Fisher College of Business, with specializations in Logistics Management and International Business.