Milagros Ariza

Customer Service Agent at Knocking

Milagros Ariza has a diverse work experience in customer service and hospitality roles. Milagros is currently working as a Customer Service Agent at Knocking since September 2022. Before that, they worked at Gorillas as a Customer Service Agent from August 2021 to July 2022. Prior to that, they worked at Helpling as a Cleaner from May 2021 to August 2021. Milagros also has experience as an Accommodation Assistant at Kinlay Hostel from October 2020 to December 2020.

Milagros' earlier work experience includes a role as a Front Desk Receptionist at Byrne Hotel Group from December 2019 to September 2020. Their responsibilities included greeting guests, handling check-ins and check-outs, assigning rooms, and addressing guest inquiries and requests. Milagros also performed cash box balancing, invoicing, and night audit tasks. Milagros used Hotsoft software for these duties.

Prior to that, Milagros worked as a Front Desk Receptionist at Posada San Isidro from October 2017 to September 2019. Milagros also worked as a SPA Receptionist at Arrecife Gran Hotel & Spa***** from May 2017 to September 2017. Additionally, they worked as a Front Desk Attendant at Posada San Isidro from April 2015 to April 2017.

Overall, Milagros Ariza has developed strong customer service and hospitality skills through their varied work experiences.

Milagros Ariza completed their education at two institutions. From 2008 to 2013, they attended Instituto Nuestra Señora de la Misericordia and obtained a Bachelor of Social Science degree with a focus on Social Sciences. Following that, they attended Centro de Estudios Sociales y Tecnológicos (CESYT) from 2014 to 2017, where they earned a degree in Tourism and Hotel Management. In addition to their formal education, Milagros Ariza also obtained certifications including the IELTS General Training and First Certificate in English (FCE), showcasing their language proficiency. Milagros also acquired expertise in MS Word through a course provided by the Universidad Tecnológica Nacional.

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Timeline

  • Customer Service Agent

    September, 2022 - present