Jessica Tran is an experienced retail and management professional with a robust background in the hospitality industry. Currently serving as Store Manager at Knoops since March 2023, Jessica previously held the position of Area Manager at 92 Degrees from March 2021 to March 2023, where responsibilities included planning and monitoring regional operational strategies. Prior roles include Multi-Store Leader and Store Leader at 92 Degrees, Manager at Caffè Nero, and various positions at Mooboo Bubble Tea. Jessica's experience is complemented by a BA(hons) in Events Management from The Manchester Metropolitan University and a Bachelor of Technology (BTech) in Hospitality Supervision from The Manchester College.