Burcu Karacan

Burcu Karacan is a seasoned professional in order processing and customer care, currently employed at Knorr-Bremse since October 2023. Previously, Burcu served as an International Customer Service Representative at Eczacıbaşı Tüketim Ürünleri from April 2019 to October 2023, where responsibilities included managing orders for 40 countries, coordinating production timelines, and handling customer complaints. Experience also includes a role in Sales Operations at Hafele Türkiye, focusing on order entry and supply chain communication, and a Business Development Internship at Nobel İlaç that involved market research and support in key account management. Burcu began the professional career as an Accounting Intern at Wacker Neuson SE, engaging in organizational tasks related to export/import documentation. Educational background includes a degree from Marmara Üniversitesi, completed in 2017.