Alicia Keith has extensive experience in the technology and customer support sectors, currently serving as a Channel Sales Engineer at KnowBe4 since August 2018, where roles have included Tech Support Performance Coach, Tier 1 Support Manager, and Sales Engineer. Prior to KnowBe4, Alicia worked as an IT Engineer at Tribridge from April 2016 to August 2018, and gained foundational customer service experience as a Barista at Starbucks from July 2013 to July 2015. Additionally, Alicia contributed to the healthcare sector at All Medical Personnel in a Payroll and Recruiting role from July 2008 to June 2013, and started professional endeavors as a Receptionist at Deland Toyota Scion from August 2006 to December 2007. Alicia is an alumnus of East Lake High School, graduating in 2004, and has further education from St. Petersburg College.
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