Bill Baxter

Bill Baxter is a seasoned professional with extensive experience in customer success and account management. Currently serving as a Customer Success Manager at KnowBe4 since July 2020, Bill previously held roles as an SMB Account Specialist at Fintech from 2014 to April 2020, where responsibilities included maximizing retailer conversion and managing marketing distributions. Bill's background also includes a significant tenure at GigaGolf, Inc. from June 2003 to February 2014, encompassing positions as Sales Manager, Shipping Manager, and Customer Service. Bill's foundational experience was established in the U.S. Coast Guard, serving as a Subsistence Specialist and Seaman from 1989 to 1993. Bill holds an MBA in Management and a B.A. in Business Administration from Strayer University, along with an Associate's degree in Business Administration-Marketing from Florida Metropolitan University.