Carlos Picolo, MBA, combines technical expertise with a customer-centric approach to drive business success in sales engineering and customer support. They previously held positions as LATAM Sales Leader and Sr. Sales Engineer at KnowBe4, providing pre-sales technical support and enhancing customer experiences across diverse regions. Carlos also gained valuable experience as a Technical IT Assistant at Ferrari e Folle Drogarias and completed an administrative internship at Diretoria de Ensino de Americana. Academically, Carlos earned a Master of Business Administration from Fundação Getulio Vargas and holds a degree in Mechanical Engineering from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo.
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