Evan Goodman is an experienced technical professional currently serving as an Advanced Support Technician at KnowBe4 since January 2023, following a role as Core Support Technician. Previously, Evan worked at Assurant from October 2021 to October 2022 as Lead Field Repair Technician, where responsibilities included managing a repair team, overseeing inventory of over 1,000 SKUs, and maintaining professional relationships with vendors. From January 2019 to October 2021, Evan was a Lead Technical Consultant at Asurion, leading a team of technicians and collaborating with upper management to ensure operations ran smoothly and client relationships were maintained. Evan holds a Bachelor of Applied Science in Technology Development and Management from St. Petersburg College and an Associate of Science in Network and System Administration from ITT Technical Institute-Tampa.
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